- News
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Undersea Adventures gains 'Highly Commended' in the E-Commerce Awards 2005, South West Region.
We were very pleased to receive the reward in the 'Best Sales and Marketing Online' category.
The presentation was held Wednesday 21st. September at the very impressive HP Labs, Bristol. We WILL enjoy the champagne!!
- WELCOME TO WATERSPORTS WAREHOUSE (Undersea Adventures Ltd).
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There are so many 'web shops' out there now operating from spare bedrooms we felt we needed to show you our retail premises. Although most of our sales are online we do have a large, well laid out, well stocked shop which you are most welcome to visit.
(Click on any of the images below for a larger image)
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Our shop is packed with stock, if you're in the area, do pay us a visit. Come on in and have a look, we've always got a vast selection of wetsuits in stock as well as all the other equipment you can see on our site, plus lots more not yet on the website. Unlike many 'web shops', no appointment is
necessary, just pop in whenever we're open, take advantage of our changing rooms to try on a wetsuit or two, a BCD, a tee shirt or a spray top etc..
As well as the diving equipment and wetsuits etc. we also have a large range of leisure clothing, we are gradually adding more and more of the clothing lines to the online shop, keep an eye on our clothing section.
TO HELP YOU FIND US:
click on Multimap.
From the A30 Loggans Moor roundabout take the exit for Angarrack and Hayle Industrial Park. Turn right onto the industrial park by Hawkins Motors and follow the road up and round to the right. We are approximately 400 metres from the A30
We've got a great display of equipment, not just the big stuff, but all kinds of bits and pieces, gloves, hoods, clips, hooks and spare parts for products we stock. Our display is backed by a fully stocked warehouse, all ready for immediate despatch to you.
- THE STORY SO FAR, A POTTED HISTORY.
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Established in Cornwall in April 1989 we started as a scuba diving centre, quickly becoming a PADI 5 Star scuba diving and scuba training centre which quickly established itself as West Cornwall’s premier diver training centre. Business began with a RIB – Little Deeper – loads of enthusiasm -
loads of dive gear – no where to keep it.
- 1989 October - moved to our first proper dive centre and retail premises in St. Ives – wow, loads of space.
- 1990 October - how did we manage to fill the space so quickly?
- 1991 - continued to build solid core of regular UK scuba divers – needed more space.
- 1992 - an excellent year in St. Ives but now bursting at the seams – four instructors working flat out throughout the summer.
- 1993 - more beginners than ever before - looking for a new premises – need more space.
- 1995 - moved to superb new premises in Canon’s Town between Penzance and St Ives, in Cornwall. We’d found our utopia, or so we thought, own pool, offering accommodation for students and beautiful grounds. But unfortunately were presented with a serious planning headache culminating after
planning appeal and public enquiry, with us having to look for new premises. In the same year we also opened a unit on Long Rock Industrial Estate, Penzance, Cornwall for scuba equipment sales and to house the compressor.
- 1996 - toward the end of the year we found new premises. Another, much larger unit on Long Rock. This year also saw the arrival of a new boat – Little Deeper’s ‘sister’ - Little Deeper II - enabling us to carry more divers and comfortably cope with difficult weather conditions around the
Cornwall coastline.
- 1997 - Opening early that year having moved the whole operation into Unit 15a – where we spent several years, loads of space!
- 1998 - Our 'new' premises now bursting at the seams, how did we fill it so quickly?
- 1999 - We introduced GUL wetsuits to our product range, and expanded further with many other top watersports brands incl Crewsaver, Bodyglove, Typhoon products.
- 2001 June - saw the culmination of three years of work and planning (and frustration) when we opened 'Undersea Adventures Red Sea' in Hurghada, Egypt.
- 2002 March 9th - was the launch date for our new, online shop with a wide range of products to purchase directly from the site.
- 2003 - massive expansion in the range of products on our website, now struggling to cope with more space urgently needed.
- 2004 - after 14 years of operating the scuba diving and training side, we decided it was time to switch the emphasis, by far the largest part of the business is now the online shop, so we decided to 'contract' out the scuba diving and scuba training side of the business.
- 2005 June - still growing, at last a move to our superb new premises in Hayle, Cornwall, 3 months later than planned, but glad to have managed the move, now we really have loads of space!
- 2005 August - where oh where did all that space go? We've filled the floor already, at least we have the height to go upwards in this building!
Our success has been due to the dedication of our team to continually maintain a standard of service and quality of scuba training other diving establishments could only admire. Our advice is often sought by non-divers and divers alike for
our ‘insider’ knowledge of the coastal region around Cornwall – everything from the best places to go snorkelling and boarding to providing neoprene to decorate a surgical bandage !! The service previously provided in the scuba diving business is now carried on in the web sales side with 97% of
orders being despatched on time (same day weekdays) and 98% of our stock lines in stock at any one time, figures hard to beat but as always, our aim is to do better.
We would like to thank all our customers both regular and new.
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