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- Stock Levels
- We aim to keep all products featured on our web site in stock for immediate dispatch except where specifically stated in
the product description, eg. made to measure items. If a particular size/colour is marked as 'out of stock' or is not visible, you
may wish to contact us to check when/if further stock is expected.
Our products are offered subject to availability, we operate a tight stock control system, if an item is shown as out of stock
please email or phone us on 01736 751066 (Mon./Fri. 09:30 to 17:30) as we may have the item available in our retail shop. If for any
reason we cannot supply you with any part of your order we will contact you via email or phone to advise you. We may need to cancel
or refund the item from your order, in which case the funds will be paid back into your account.
Prices are subject to change without notice.
- Acknowledgement of Orders
- We will acknowledge all orders placed on the web by e-mail.
If you do not receive a confirmation email it may be because you have entered your email address incorrectly on your order.
For reasons beyond our control, AOL and Hotmail sometimes treat e-mails from watersportswarehouse.co.uk as spam. This means that if
you do not receive your email, it may be in your spam folder.
If, after checking your spam folder and your e-mail address, you do not receive a confirmation email please phone 01736
751066 or email us at team@undersea.co.uk
When you receive confirmation of your order this indicates that we have received your order. It does not indicate that a
contract exists between us.
Your order will only be considered accepted by us when we take payment for the order, at this point we verify that we have the
goods and can complete your order.
- Privacy Policy
- We guarantee that we will not pass your details to any other company without your permission.
In such a case we would contact you by phone or by email to gain your consent.
Any personal data will not be transferred out of the EEA. If you do not give us your consent,
all information received from you will be kept completely confidential and will not be disclosed
to any other party.
The terms and conditions do not affect your statutory rights as a consumer.
Cookies:
Cookies are used to track a shopper's movements and purchases whilst they are shopping so that
the shopping basket has a way of telling what items they require.
The shopping basket will not function if the user sets their browser to reject cookies.
Within the secure ordering form, a user can opt to have the personal details to be 'remembered'
to speed up future purchasing. This involves the placement of a further cookie on the users machine.
To update these details during any further purchases the user must simply change the information as
appropriate within the secure order form and check the update details box.
The cookie previously placed on their machine will then be updated.
We don't include any personal information in the cookies.
- Copyright Protection
-
All images and descriptions used on our website are copyright protected. Some images and text are provided by
manufacturers/suppliers. All images and information produced by Undersea Adventures Ltd remains the copyright of Undersea
Adventures Ltd. Any images and/or descriptions used in any media without prior written permission will be invoiced at £100 per
instance where that image or description is used.
Payment of such invoices will be pursued to the full extent of UK Law.
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Collection
iQ Collection
GUL Collection
