'Free Delivery' On Orders of £50 Goods Value
'Free Delivery'* offer applies to an order of goods value of £50 or more and applies to our Standard UK Delivery services to a UK mainland address. (*applies to MOST*, NOT ALL UK mainland addresses) - *see exceptions - Delivery FAQs. Standard delivery on orders up to £50 is £2.80 (*applies to MOST*, NOT ALL UK mainland addresses) - *see exceptions - Delivery FAQs.
We use a combination of Royal Mail and Carrier services and usually say guesstimated delivery of 3-5 working days. Some bulkier, larger, or heavier parcels sent by mail may take longer. If your order is time critical we would recommended you upgrade your delivery service to the Priority Despatch/Next working day carrier service - for just £4.00 extra (signature required). However, please be aware we are unable to provide any timed delivery guarantees against delivery services operating outside our control. For further detailed information please see Delivery FAQs.
Although we aim to despatch all orders promptly, during busy periods, eg: school holidays, Christmas, priority will be given to Upgraded Orders.
Some areas of the Country (Scotland, Scottish Highlands & UK Islands), BFPO and Non-UK mainland addresses may still be charged, (as defined by the delivery services which vary from company to company and around the UK) this is because Carrier rates are higher and additional charges may also apply to some larger, bulkier or heavier orders. Apologies but a next working day service is not available to all areas of the UK (as defined by the delivery services which vary around the UK). See exceptions and further detailed information - Delivery FAQs.
We reserve the right to collate multiple orders into one delivery if going to the same address. We are unable to split orders/deliveries if any one item in an order is not available from stock, indicated by 'Despatch due date / Awaiting stock / Stock expected'. So we would usually despatch an order once complete as/when all the items are available from stock to send as one parcel.
For further detailed information please see Delivery FAQs.