You have the option during the checkout process to UPGRADE YOUR ORDER to our priority despatch/next working day delivery service if required, there is an extra charge for this service - these options will be available for you to select once you have entered your delivery address details during the checkout process and before you have to enter any payment details.
Priority despatch/next working day service - if your order is placed prior to 3.30pm Monday to Friday. Next working day service is not available to all UK addresses please see post code exceptions below.
Same day despatch on all orders submitted by 3.30pm, Monday-Friday. Orders are despatched during normal working hours Monday-Friday. Orders submitted after 3.30pm (Mon-Fri) are usually despatched the following working day although we will always make every effort to process and despatch your order as quickly as we can. Exceptions include Bank Holidays/Good Friday.
If your order includes an item which is not available from stock - as indicated on the product item/page prior to adding an item to your basket - your order will be held until that item is available. Your order is therefore despatched once complete and all items are available for despatch in one parcel.
*Other charges may apply for some larger, bulkier or heavier items. Delivery may also take longer to many of these areas. We can appreciate that in some instances you may consider your postcode should be included as UK mainland but unfortunately these exclusions/postcode areas are set out by the carriers/delivery services and incur additional charges.
**Exclusions apply to some regions of the UK mainland, including but not restricted to the postcodes listed below, postcodes AB30-38, AB44-56, FK17-99, G83, IV1-28, IV30-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH15-26, PH30, PH31-41, PH49-50, and non-UK mainland addresses (Islands), includes Isle of Man, Isle of Wight, Northern Ireland, Channel Islands, BFPO Addresses and post codes: HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3.