Do I Need To Sign For My Parcel To Confirm Receipt?


Upgraded orders and orders over £100 goods value will normally be sent using a signed for service and will require a signature on delivery to confirm safe receipt. It is advisable to have your order delivered to an address where someone is usually available to receive the parcel during normal working hours. This will help the delivery services ensure you receive your order quickly and efficiently.

If you know you will not be available to receive the parcel you may add instructions in the Instructions section of your order form eg: leave with a neighbour. We would not advise any parcels are 'left safe'.

IMPORTANT: If your parcel is damaged or open on receipt, you must sign for the parcel as "received damaged" or "received open" and notify us within 2 working days.