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What Happens If My Card Authorisation Fails?
If the authorisation fails, the most likely explanation is that you have input your card details incorrectly. If this happens, press the back button on your browser and you will be returned to the card input page. Check that all the details are correct, and make any changes necessary before proceeding.
If all the details are correct and you still fail to get an authorisation then we advise that you contact your card issuer to establish why your card was not authorised. We will receive your order anyway and may contact you to arrange for alternative methods of payment.
HELP DESK
HELP DESK
- How To Purchase Goods
- Accepted Payment
- Is My Transaction Secure
- What If I Have Problems Ordering
- What If I Want To Amend My Order
- What If I Do Not Receive My Goods
- What If There Is Something Missing From My Delivery
- When Is My Credit Card Debited
- What Happens If My Card Authorisation Fails?
- What Risks Are Involved In Buying Online?
- Standard UK Delivery
- Delivery Upgrade Options
- When Will My Order Be Despatched And How Will I Know?
- What If I Would Like To Amend My Order?
- Do I Need To Sign For My Parcel To Confirm Receipt?
- When Will I Receive My Order?
- What If There Is Something Missing From My Delivery?
- Will I See The Total Cost Of My Order Before Entering Any Payment Details?
- Can my order be delivered on a Saturday or Sunday?
- Do You Deliver Outside The UK?
