1. Home
  2. What If I Have Problems Ordering?

What If I Have Problems Ordering?

Common reasons for problems when pressing the order button are;
i) You are using an old browser that doesn't support SSL encryption.
ii) You are browsing from behind a corporate firewall that will not allow secure connections.
Speak to the system administrator at your office. They will either rectify the problem or you will have to order from another location.

To check, point your browser to https://www.microsoft.com/ if you cannot connect to the Microsoft secure server it is likely that one of the above faults apply. If you are able to connect to Microsoft please call our hotline number and report the fault to us. We will assist you if we can.