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What If I Would Like To Amend My Order?
We will always try to accommodate any amendments to your order received by e-mail or by phone prior to 3:30pm (Mon-Fri), after which time we may not be able to make any adjustments to your order. However, do please ask as we will always try, although this may delay the despatch of your order. Naturally once an order has left us we are unable to make any amendments.
We are not able to amend a delivery address of any order once the order has been despatched. For orders despatched by carrier service, you are able to track the delivery information for your parcel via the despatch confirmation e-mailed to you. However, you should be aware that any delivery address amendments/instructions may affect the delivery timescale of your order.
HELP DESK
HELP DESK
- How To Purchase Goods
- Accepted Payment
- Is My Transaction Secure
- What If I Have Problems Ordering
- What If I Want To Amend My Order
- What If I Do Not Receive My Goods
- What If There Is Something Missing From My Delivery
- When Is My Credit Card Debited
- What Happens If My Card Authorisation Fails?
- What Risks Are Involved In Buying Online?
- Standard UK Delivery
- Delivery Upgrade Options
- When Will My Order Be Despatched And How Will I Know?
- What If I Would Like To Amend My Order?
- Do I Need To Sign For My Parcel To Confirm Receipt?
- When Will I Receive My Order?
- What If There Is Something Missing From My Delivery?
- Will I See The Total Cost Of My Order Before Entering Any Payment Details?
- Can my order be delivered on a Saturday or Sunday?
- Do You Deliver Outside The UK?
